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Birchwood Best - Hardwood Plywood Suppliers
HOW WE SEE OUR CUSTOMERS
We get it. You need your hardwood plywood suppliers to perform at the highest level! After all, we have suppliers too! Our desire is to do business with firms that respond to our requests quickly and help us solve problems consistently, just as we do for our customers. "People like people like themselves!" Knowing our reputation for excellence insures you that nobody will serve you better.
As industry leading hardwood plywood suppliers, we work intensively with each customer in order to learn their unique set of needs on grades, constructions, and service models, and execute daily in order to fulfill those requirements.
HOW WE SEE IMPROVEMENT
Birchwood Best is firmly committed to living in a constant state of growth and improvement. This improvement is driven by listening to you, our customer.
Not only do we invest heavily in infrastructure, Lean Improvement, quality systems, and equipment to increase capacity and quality, but we also invest heavily in our most important asset, our people.
Our sales staff is trained to recognize opportunity at every turn. Our purchasers are empowered to negotiate freely with suppliers. Our production staff is incented to look for inefficiencies in our processes and to be innovative in making new products. This all adds up to saving our customers time and money. We continue to grow because we do not rest on our laurels. Rather, we continue to improve in all areas of our business and personal lives in effort to set the bar in our industry.
HOW WE SEE LEADERSHIP
In hardwood plywood manufacturing, we know it is vital to instill in each and every employee a sense of responsibility and empowerment. We choose to continually train and coach our employees, making them increasingly valuable to the Birchwood Best Team. It is leadership that has molded our team, not only into a group that we want to have working here but, perhaps more importantly, into a unit of people who want to work at and be an integral part of Birchwood Best. "Leaders think and talk about Solutions. Followers think and talk about Problems."
HOW WE SEE OUR SUPPLIERS
As a long-time industry leader, we are well aware that much of our success depends upon the quality of the materials we acquire and the quality of the people we rely upon to get us those materials. We firmly believe in working and communicating as closely as possible with all of our suppliers, thereby providing our customers with the quality products and service they have come to expect from Birchwood Best.
HOW WE SEE COMPETITION
Birchwood Best is an organization of highly competitive individuals focused on being the Best at everything we do. As leading hardwood plywood suppliers, we encourage competition based on our 4 Guiding Principles (Safety, Quality, Service, and Continuous Improvement). All of our team members work as a cohesive unit, understanding our roles in order to create a high performance team. We thrive on competition, as this is how teams improve. The more you learn about us, the more you will see that competition is in our DNA. We know the only way to win, day in and day out, is to be the best team on the field. The only way to be better than anybody else in the game is to be better at the fundamentals: Safety, Quality, Service, and Continuous Improvement. The culture we nurture helps us help you be the Best you can be too.
PHILOSOPHY
Everything we do in life starts with a thought, an idea. While it is self-evident that actions speak louder than words, what one says about oneself and those they are in relationship with, propels those relationships in a direction (even if they are not aware that it does). Birchwood Best is not just the name of our company it is who we are. We are not Birchwood Best because we are better than other groups of people who are organized to achieve goals. We are Birchwood Best because we have embraced a philosophy, a perspective, a "Big Idea". We believe in the power of human potential and embrace the fundamental truth that people make an organization what it is. This way of looking at life fosters an environment of leadership, empowerment, and innovation; the keys to any successful organization! All we do and create is driven by you, our customer.
MISSION STATEMENT - OUR BIG IDEA
Birchwood Best, Manufacturers and Importers of Fine Hardwood Plywood, is singularly dedicated to providing "rich soil" where our customers, team members, community, vendors, environment, and economy can plant, grow, and harvest their potential.
SEEING CLEARLY
How we see ourselves, and the way we see those we're in relationship with, will largely determine the degree of success we experience as we live-out the "Big Idea". Our Attitude determines our Altitude.
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